Did you know that Chatbots are expected to help reduce business costs by up to $8 billion by the year 2022!
For customer interactions, chatbots are already a preferred means, but it was in the year 2020 when conversational chatbots revolutionized the way HR Helpdesks functioned!
To drive increased labor efficiencies, reduce costs, and deliver better employee experiences, enterprises are quickly introducing AI, machine learning, and natural language understanding as core elements of their digital transformation strategy.
We assessed data from 1,000,000+ employee-chatbot interactions spread across 15+ industries to bring you some interesting insights.
– How are conversational AI chatbots disrupting traditional HR departments?
– Key trends emerging from changing employee interactions in a post-pandemic era.
– How are various industries interacting with Conversational AI Chatbots?