A leading retail brand on the anvil of next level of growth. CEO agenda is to prepare the organization for the next level of growth and enhance execution across the teams. On the growth path the CEO wanted to drive accountability of execution in teams and individuals on 4 focus area:
- Achieve the required EBITA and Revenue
- Enhance Brand Solace
- Be more process driven
- Right awesome People and drive culture.
Learning and Actions
- Leadership teams primarily planned for Lag indicators. With Zippi, teams started identifying lead indications to achieve lag indicators.
- While the lag indicators got captured in CRMs and ERPs, its execution on the lead indicators do not get captured anywhere or at most in excel sheet sitting in silos. Zippi digitized the process and brought all the data on one page.
- CEO was unable to quantify the pace of execution and reasons for delay in execution of projects and objectives. Zippi started producing insights for the CEO and highlighted the delta in execution.
- Integrations with the CRM’s and ERP’s for real time KPI tracking to see the end to end picture.
- Execution data linked with Performance Rewards. Zippi created individual Performance Reports based on projects and objectives.